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Finding a hotline vendor that will help you comply with the EU Whistleblower Directive

Evaluate whistleblowing hotline vendors on seven key requirements with this checklist

Jenna Thomas, Content Marketing Manager, Ethics
June 29, 2022

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Does your current hotline provider — if you have one — stand up to the scrutiny necessary to comply with the EU Whistleblower Directive? Matching the Directive’s requirements to vendor features can be an overwhelming task.

As you evaluate vendors, consider how well they are positioned to adapt, evolve, and stay ahead of the ever-changing whistleblowing landscape. Beyond the requirements of this Directive in particular, whistleblower regulations and privacy regulations around the globe are evolving at a rate never seen before.

There are key elements that you can use to evaluate potential vendors or measure your current hotline provider, in order to ensure compliance:

  1. Local intake channels and case management
  2. Whistleblower communication: anonymous and named
  3. Data security and GDPR
  4. Call center
  5. Accessible intake methods
  6. Confidentiality and retaliation prevention
  7. Record keeping and retention

OneTrust can help you comply with the EU Whistleblower Directive. Click here to request a Helpline and Case Management demo with a member of our team.

Local intake channels and case management

Though Member States and EU-based companies have questioned this requirement, the EU Commission has been quite clear that subsidiaries with 250 or more workers may no longer rely solely on their parent company’s central whistleblowing systems. Instead, they must have the ability to investigate reports locally rather than at the group, or corporate, level. Central reporting channels and case management may still exist, but whistleblowers must also have the option to report at the local level.

Choose a hotline provider that can set up dedicated intake channels and case management for each subsidiary, in addition to the central/corporate-level intake and case management. Clarify with your vendor whether you will be able to maintain visibility into trends and company-wide risk areas while keeping case-level data separate and anonymous.

Whistleblower communication: anonymous and named

When it comes to communicating with whistleblowers, the EU Whistleblowing Directive requires:

  • Acknowledgment of receipt within seven days
  • The ability to take anonymous reports
  • The ability to communicate with reporters, anonymous or not
  • Resolution/feedback on the report within three months
  • Diligent follow-up
  • The ability for whistleblower to review, approve, or edit interview notes

Bear in mind that the Directive establishes the floor, carving out the minimum requirements for protecting whistleblowers. Your organization’s actual plan can (and perhaps should) go above and beyond the letter of the Directive. Your compliance team should be able to communicate with whistleblowers and document as much as possible in order to establish trust and transparency. A hotline provider should be able to automate some of the process using an automated workflow, making sure that your communication and documentation adheres to the Directive’s requirements without introducing an insurmountable workload.

Data security: How to comply with both the EU Whistleblower Directive and GDPR

Remember that 2016’s General Data Protection Regulation (GDPR) came from the same governing body, and the guidance adopted by all Member States also needs to be honored in your efforts to comply with the EU Whistleblower Protection Directive. This means prioritizing the same issues (secure communications, minimal personal identifying information, authorized access to records, etc.) and keeping up with the same standards. Your organization will have to scope out exactly how much necessary information you need to collect, and how long you archive that sensitive data, in order to process your reports, while remaining compliant with GDPR. Require the following of your hotline vendor:

  • GDPR compliance
  • Collection of only the necessary personal information required to handle the specific report
  • Secure and confidential reporting channels
  • Prevention of access by non-authorized employees
     

EU Whistleblower Directive call center requirements

The Directive requires that your whistleblowing intake channels are accessible to all protected parties. “Accessible” is up for interpretation, so choose a hotline vendor that uses a call center capable of processing reports in multiple languages, regardless of internet access or physical location. The Directive is clear that any person who acquires information from business activities can be a whistleblower, not just current full-time employees, so a well-trained and capable call center is key for expanded reporting. Require the following from your vendor’s call center:

  • Language capabilities
  • Competent, knowledgeable staff who are able to communicate the investigative protocol
  • Accessible to employees, subsidiary employees, suppliers, agents, and any persons who acquire information through work-related activities
  • Competent, independent, and empathetic staff
  • Professional training for call center staff on how to handle whistleblowing reports
     

Accessible intake methods

A call center is one channel for establishing accessible intake. Depending on the size of your organization and the scope of your international operations, you may seek to establish more than one intake method. According to the EU Whistleblower Directive, your reporting channels “should be made available to employees, subsidiary employees, suppliers, agents, and any persons who acquire information through work-related activities.” Establishing multiple routes for employees to speak up means that you’re honoring the accessibility component of the Directive, and you are also reinforcing trust and transparency at your organization. Be thoughtful when considering your vendor’s capabilities for report intake, because flexibility will be key as Member States may choose to require different approaches to intake options. For example. OneTrust’s Helpline and Case Management includes these flexible intake options:

  • Web
  • Email
  • Line manager (proxy)/physical meeting
  • Whistleblowing hotline, available by telephone or voice messaging
     

Accessible resources on whistleblowing processes, outcomes, and protections under the EU Whistleblower Directive

Beyond establishing accessible intake methods, you must make sure that whistleblowers are provided with the necessary resources. Think your process through, from what initial intake looks like to how case resolution will be operationalized. Does the process include resources, education, and enablement for whistleblowers? In practice, all organizations should have a dedicated whistleblowing website or intranet page. Does the vendor you’re considering offer such a feature? This resource page should contain, or link to:

  • An introduction from senior stakeholders/appointed representatives
  • Contact and helpline information
  • External resources and support
  • Policies, procedures and training materials
  • Positive testimonies
  • Whistleblowing metrics
  • Employee code of conduct
  • Information on whistleblower protection
  • Frequently asked questions (FAQs)
     

Confidentiality and preventing retaliation

There is a strong tie between confidentiality and retaliation prevention. Inherently, the more confidential a whistleblower report can be kept, the less likely the reporter is to be retaliated against. There is a dual obligation here; does your helpline ensure confidentiality, and does it help you prevent retaliation? With the Directive’s emphasis on the reverse burden of proof for retaliation, your efforts here could prevent costly sanctions.

Require the following of your hotline vendor:

  • Ensures confidentiality of whistleblowers and named parties
  • Allows full confidentiality, unless otherwise required by Member State law
  • Enables “diligent follow-up” with reporters, even if anonymous
  • Retaliation prevention and monitoring through follow-up and screening
     

Record keeping and retention under the EU Whistleblower Directive

Under the EU Whistleblower Directive, every report must be dealt with by competent staff, ensuring that sensitive documents are only accessed by trained individuals and competent authorities. The following points are best practices to ensure that your records are kept safe, compliant, and retrievable, so consider these when evaluating vendors:

  • Every report is retrievable
  • Reports can be forwarded to competent staff without modification
  • Complete and accurate meeting notes kept in durable and retrievable form
    (recording or staff notes)
  • Whistleblower can check, edit, and agree on the minutes of the meeting by signing them
  • Reports can be used as evidence in enforcement actions
  • If phone call is recorded, recording must be kept or transcribed
  • If unrecorded, must be able to document the oral reporting in the form of accurate minutes of the conversation written by staff member
     

EU Whistleblower Directive hotline vendor checklist

When you’re evaluating vendors to help you with everything mentioned above, there are some additional tactical items to consider. Use the lists in each section above, along with the best-practices checklist below, as you evaluate vendors between now and the deadline to ensure that your hotline vendor serves your organization’s unique plan and goals.

  • Define roles & responsibilities and key milestones
  • Geographical scope (territories, languages, entities)
  • Define reporting categories
  • Decide on level of anonymity
  • Data privacy (GDPR): ask for certificate and pen test reports
  • Translation options
  • Attachments possible
  • Two-way communication possible
  • Available reporting channels (hotline only or email and external lawyer on top?)
  • Territory credentials, industry credentials, local resources, and benchmarking
  • Cost drivers and transparency
  • Hotline metrics dashboard for board reporting
  • Data upload possible from other sources
  • Customized landing page
     

See OneTrust’s helpline and case management in action

OneTrust’s Helpline and Case Management solution can help you comply with the requirements of the EU Whistleblower Directive. Click here to request a Helpline and Case Management demo with a member of our team.


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Third-Party Due Diligence

Speak-up culture toolkit: Inviting third parties to contribute

Creating a strong, healthy speak-up culture requires you to empower all participants, including third parties, to raise issues related to ethics and compliance.

Gbemi Yusuff

February 13, 2023 6 min read

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Blog

Third-Party Due Diligence

Speak-up culture toolkit: Inviting third parties to contribute

Creating a strong, healthy speak-up culture requires you to empower all participants, including third parties, to raise issues related to ethics and compliance.

Gbemi Yusuff

February 13, 2023 6 min read

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Blog

Ethics & Compliance

Speak-up culture toolkit: Leveraging disclosure data to drive a speak-up culture

Healthy disclosure rates are an indicator of a strong speak-up culture. Discover how to improve disclosure participation and engagement.

Noshin Khan

January 17, 2023 4 min read

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Blog

Ethics & Compliance

Speak-up culture toolkit: Leveraging disclosure data to drive a speak-up culture

Healthy disclosure rates are an indicator of a strong speak-up culture. Discover how to improve disclosure participation and engagement.

Noshin Khan

January 17, 2023 4 min read

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Blog

Ethics & Compliance

Continuous improvement: The leading indicator for successful compliance programs

Continuous improvement is a method of operationalizing improvement to processes, products, or other aspects of a business through a cycle of repeatable steps.

Gbemi Yusuff

January 11, 2023 6 min read

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Blog

Ethics & Compliance

Continuous improvement: The leading indicator for successful compliance programs

Continuous improvement is a method of operationalizing improvement to processes, products, or other aspects of a business through a cycle of repeatable steps.

Gbemi Yusuff

January 11, 2023 6 min read

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Blog

Speak-Up Program Management

Speak-up culture toolkit: Helpline and case management

Everyone wins when you shine a light on your ethics and compliance helpline and build a speak-up culture that reflects your organization's values.

Kelly Maxwell, Content Marketing Specialist

January 05, 2023 6 min read

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Blog

Speak-Up Program Management

Speak-up culture toolkit: Helpline and case management

Everyone wins when you shine a light on your ethics and compliance helpline and build a speak-up culture that reflects your organization's values.

Kelly Maxwell, Content Marketing Specialist

January 05, 2023 6 min read

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Blog

Ethics & Compliance

The ultimate guide to complying with the EU Whistleblower Directive

Due to the Directive, your whistleblower hotline, retaliation policies, and compliance program may require a revamp, even if your employees are not in the EU.

December 19, 2022 15 min read

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Blog

Ethics & Compliance

The ultimate guide to complying with the EU Whistleblower Directive

What you need to know to revamp your policies and remain compliant

December 19, 2022 15 min read

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Blog

Ethics & Compliance

Maximizing your compliance budget in 2023

If your team receive cuts, follow these recommendations to prioritize resources for critical activities, do more with less, and continue to achieve key outcomes.

December 14, 2022 6 min read

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Blog

Ethics & Compliance

Maximizing your compliance budget in 2023

If your team receive cuts, follow these recommendations to prioritize resources for critical activities, do more with less, and continue to achieve key outcomes.

December 14, 2022 6 min read

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Webinar

Ethics & Compliance

Third party due diligence – A practical deep dive

In this session, we'll look into the scope of third-party due diligence and a deep dive into practical implementation aspects and best practices for organizations.

December 13, 2022

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Webinar

Ethics & Compliance

Third party due diligence – A practical deep dive

In this session, we'll look into the scope of third-party due diligence and a deep dive into practical implementation aspects and best practices for organizations.

December 13, 2022

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Report

Trust Intelligence

Trending toward trust

The "Trending toward trust" report from OneTrust highlights seven key trends that organizations need to know.

December 12, 2022

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Report

Trust Intelligence

Trending toward trust

The "Trending toward trust" report from OneTrust highlights seven key trends that organizations need to know.

December 12, 2022

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Blog

Third-Party Due Diligence

Best practices for conducting third-party due diligence for ethics and compliance

A well-designed compliance program should apply risk-based due diligence and have a process for the full lifecycle of third-party risk management

Kelly Maxwell

December 08, 2022 9 min read

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Blog

Third-Party Due Diligence

Best practices for conducting third-party due diligence for ethics and compliance

A well-designed compliance program should apply risk-based due diligence and have a process for the full lifecycle of third-party risk management

Kelly Maxwell

December 08, 2022 9 min read

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Webinar

Ethics & Compliance

The number one metric for effective compliance programs: Continuous improvement

Join our webinar to learn how to develop and/or maintain a High-Quality E&C Program and what role data analytics play in improving your compliance program.

November 27, 2022

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Webinar

Ethics & Compliance

The number one metric for effective compliance programs: Continuous improvement

Join our webinar to learn how to develop and/or maintain a High-Quality E&C Program and what role data analytics play in improving your compliance program.

November 27, 2022

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Blog

Ethics & Compliance

The role of disclosures in risk assessment and mitigation

An effective COI program will identify and mitigate these organizational risks through effective employee engagement, analysis, and periodic review.

Noshin Khan

November 17, 2022 5 min read

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Blog

Ethics & Compliance

The role of disclosures in risk assessment and mitigation

An effective COI program will identify and mitigate these organizational risks through effective employee engagement, analysis, and periodic review.

Noshin Khan

November 17, 2022 5 min read

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Webinar

Ethics & Compliance

Best practices for conducting third-party due diligence for ethics & compliance

In this session, we'll explore the scope of third-party due diligence and best practices, such as industry trends driving greater scrutiny on third parties.

November 16, 2022

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Webinar

Ethics & Compliance

Best practices for conducting third-party due diligence for ethics & compliance

In this session, we'll explore the scope of third-party due diligence and best practices, such as industry trends driving greater scrutiny on third parties.

November 16, 2022

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Blog

Ethics Program Management

Department of Justice: 2022 updates to corporate compliance guidance

After this year's DOJ updates, corporate compliance officers must update their executive teams and boards of directors on the new approach to enforcement.

Kelly Maxwell

November 08, 2022 8 min read

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Blog

Ethics Program Management

Department of Justice: 2022 updates to corporate compliance guidance

After this year's DOJ updates, corporate compliance officers must update their executive teams and boards of directors on the new approach to enforcement.

Kelly Maxwell

November 08, 2022 8 min read

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Webinar

Ethics Program Management

Live demo: Conflicts of interest management webinar

Learn how to develop a holistic disclosure program, how to make it part of your risk assessment, and how to use it to meet regulatory obligations.

November 01, 2022

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Webinar

Ethics Program Management

Live demo: Conflicts of interest management webinar

Learn how to develop a holistic disclosure program, how to make it part of your risk assessment, and how to use it to meet regulatory obligations.

November 01, 2022

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Checklist

Ethics & Compliance

The CECO’s third party checklist

Use this checklist to ensure that your ethics and compliance program is effectively managing third parties across the entire relationship lifecycle.

October 28, 2022

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Checklist

Ethics & Compliance

The CECO’s third party checklist

Use this checklist to ensure that your ethics and compliance program is effectively managing third parties across the entire relationship lifecycle.

October 28, 2022

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eBook

ESG & Sustainability

The CECO’s guide to managing third parties eBook

Download this eBook to learn the six steps in the lifecycle of risk-based third-party due diligence, compliance terms, and conditions, payment terms, etc.

October 27, 2022

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eBook

ESG & Sustainability

The CECO’s guide to managing third parties eBook

Download this eBook to learn the six steps in the lifecycle of risk-based third-party due diligence, compliance terms, and conditions, payment terms, etc.

October 27, 2022

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White Paper

Ethics & Compliance

Central vs. local intake and case management under the EU Whistleblowing Directive white paper

Download this white paper to learn the specific intake and case management requirements for local subsidiaries and offices across Europe.

October 25, 2022

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White Paper

Ethics & Compliance

Central vs. local intake and case management under the EU Whistleblowing Directive white paper

Download this white paper to learn the specific intake and case management requirements for local subsidiaries and offices across Europe.

October 25, 2022

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Blog

Ethics & Compliance

Holiday disclosures: Avoid conflicts of interest during gift-giving season 

With the season of holiday parties and corporate gifting around the corner, autumn and winter are jam-packed with potential conflicts of interest. 

Kelly Maxwell

October 18, 2022 5 min read

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Blog

Ethics & Compliance

Holiday disclosures: Avoid conflicts of interest during gift-giving season 

With the season of holiday parties and corporate gifting around the corner, autumn and winter are jam-packed with potential conflicts of interest. 

Kelly Maxwell

October 18, 2022 5 min read

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Blog

Ethics & Compliance

Compliance best practices: Presenting to a board of directors

Giving a compliance presentation to the board of directors can be a nerve-wracking experience, but these ten guidelines will set you up for success.

Phillip Winterburn

October 11, 2022 9 min read

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Blog

Ethics & Compliance

Compliance best practices: Presenting to a board of directors

Giving a compliance presentation to the board of directors can be a nerve-wracking experience, but these ten guidelines will set you up for success.

Phillip Winterburn

October 11, 2022 9 min read

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Webinar

Ethics & Compliance

The role of disclosures in risk assessment and management

In this webinar, we’ll discuss developing a holistic disclosure program, making it part of your risk assessment, and using it to meet regulatory obligations.

October 04, 2022

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Webinar

Ethics & Compliance

The role of disclosures in risk assessment and management

In this webinar, we’ll discuss developing a holistic disclosure program, making it part of your risk assessment, and using it to meet regulatory obligations.

October 04, 2022

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Blog

Third-Party Due Diligence

Triage: The first step for effective third-party due diligence

According to the DOJ’s guidance, it’s necessary to prioritize due diligence, questionnaires, and contracting with the third parties that present highest risk.

Jenna Thomas

September 29, 2022 4 min read

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Blog

Third-Party Due Diligence

Triage: The first step for effective third-party due diligence

According to the DOJ’s guidance, it’s necessary to prioritize due diligence, questionnaires, and contracting with the third parties that present highest risk.

Jenna Thomas

September 29, 2022 4 min read

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Blog

Ethics & Compliance

Compliance program performance metrics: How to measure compliance

Effectively Measuring compliance can prevent reputational damage, protect the bottom line, and potentially avoid costly fines and enforcement action.

Kelly Maxwell

September 07, 2022 7 min read

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Blog

Ethics & Compliance

Compliance program performance metrics: How to measure compliance

Effectively Measuring compliance can prevent reputational damage, protect the bottom line, and potentially avoid costly fines and enforcement action.

Kelly Maxwell

September 07, 2022 7 min read

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White Paper

Ethics & Compliance

What CCOs need to know about the DOJ compliance certification requirement white paper

Download our white paper to learn how the DOJ’s new policy will empower CCOs, and discover what opportunities this new policy presents for your program.

September 01, 2022

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White Paper

Ethics & Compliance

What CCOs need to know about the DOJ compliance certification requirement white paper

Download our white paper to learn how the DOJ’s new policy will empower CCOs, and discover what opportunities this new policy presents for your program.

September 01, 2022

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Blog

Ethics & Compliance

How to comply: German Supply Chain Due Diligence Act and forthcoming EU rules

New regulations around the world are focused on human rights, environmental risks, and labor rights, creating a new set of obligations for companies.

Kelly Maxwell, Content Marketing Specialist, OneTrust

August 29, 2022 7 min read

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Blog

Ethics & Compliance

How to comply: German Supply Chain Due Diligence Act and forthcoming EU rules

New regulations around the world are focused on human rights, environmental risks, and labor rights, creating a new set of obligations for companies.

Kelly Maxwell, Content Marketing Specialist, OneTrust

August 29, 2022 7 min read

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Blog

Ethics & Compliance

Whistleblower risk for private companies

Privately-owned companies in the U.S. and Europe are potential targets for the Sarbanes-Oxley Act (SOX) and EU Directive retaliation lawsuits.

August 04, 2022 8 min read

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Blog

Ethics & Compliance

Whistleblower risk for private companies

Privately-owned companies in the U.S. and Europe are potential targets for the Sarbanes-Oxley Act (SOX) and EU Directive retaliation lawsuits.

August 04, 2022 8 min read

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Webinar

Ethics & Compliance

How to transform your ethics management program through effective employee engagement

In this webinar, we’ll discuss how to develop a successful ethics management program and how to promote trust by developing awareness.

July 28, 2022

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Webinar

Ethics & Compliance

How to transform your ethics management program through effective employee engagement

In this webinar, we’ll discuss how to develop a successful ethics management program and how to promote trust by developing awareness.

July 28, 2022

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White Paper

Ethics & Compliance

DOJ’s 2020 update to the evaluation of corporate compliance programs

This white paper explores the 2020 DOJ Compliance Guidance Update and where it takes corporate compliance programs this year and beyond.

July 15, 2022

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White Paper

Ethics & Compliance

DOJ’s 2020 update to the evaluation of corporate compliance programs

This white paper explores the 2020 DOJ Compliance Guidance Update and where it takes corporate compliance programs this year and beyond.

July 15, 2022

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Blog

Third-Party Due Diligence

How to manage and measure third-party risk

To become a trust-based business, protect your brand's reputation, and ensure compliance, you'll need to vet and monitor your third-party relationships. 

Kelly Maxwell

July 10, 2022 6 min read

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Blog

Third-Party Due Diligence

How to manage and measure third-party risk

To become a trust-based business, protect your brand's reputation, and ensure compliance, you'll need to vet and monitor your third-party relationships. 

Kelly Maxwell

July 10, 2022 6 min read

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Checklist

Ethics & Compliance

DOJ self-assessment checklist

This enhanced DOJ guidance sets out a baseline, or the minimum standards, to demonstrate an effective ethics & compliance (E&C) program.

July 08, 2022

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Checklist

Ethics & Compliance

DOJ self-assessment checklist

This enhanced DOJ guidance sets out a baseline, or the minimum standards, to demonstrate an effective ethics & compliance (E&C) program.

July 08, 2022

Learn more

Webinar

Ethics & Compliance

Conflicts of interest and disclosures

Join this roundtable with your peers and experts in ethics and compliance to discuss how to build a successful conflict of interest management program.

July 08, 2022

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Webinar

Ethics & Compliance

Effective policy governance and distribution

Join this roundtable to discuss how to create effective policies, run effective campaigns and report on each policy’s performance and influence. 

July 08, 2022

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Webinar

Ethics & Compliance

Effective policy governance and distribution

Join this roundtable to discuss how to create effective policies, run effective campaigns and report on each policy’s performance and influence. 

July 08, 2022

Learn more

Webinar

Ethics & Compliance

Conflicts of interest and disclosures

Join this roundtable with your peers and experts in ethics and compliance to discuss how to build a successful conflict of interest management program.

July 08, 2022

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Blog

Ethics & Compliance

Wendy Addison and LeisureNet: A Whistleblower’s story of Retaliation

After blowing the whistle on South Africa's LeisureNet, Wendy Addison lost her job, survived poverty, and spent decades rebuilding her life and career.

Kelly Maxwell, Content Marketing Specialist, OneTrust

July 07, 2022 7 min read

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Blog

Ethics & Compliance

Wendy Addison and LeisureNet: A Whistleblower’s story of Retaliation

After blowing the whistle on South Africa's LeisureNet, Wendy Addison lost her job, survived poverty, and spent decades rebuilding her life and career.

Kelly Maxwell, Content Marketing Specialist, OneTrust

July 07, 2022 7 min read

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Webinar

Ethics & Compliance

GDPR and the EU Whistleblower Protection Directive webinar

Join this webinar to learn how to review your whistleblowing processes to comply with the EU Whistleblower Protection Directive, the GDPR and others.

July 06, 2022

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Webinar

Ethics & Compliance

Hotline reporting under the EU Whistleblower Protection Directive: Unseen consequences, issues & practicalities

While there have been many articles and discussions around the EU Whistleblower Protection Directive, several significant issues have largely gone unnoticed. 

July 06, 2022

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Webinar

Ethics & Compliance

A hotline innovation masterclass: communications, awareness & confidentiality

Learn how to effectively train and raise awareness on your hotline and how to share information on the Directive so that your company remains compliant.

July 06, 2022

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Webinar

Ethics & Compliance

Evaluating hotline vendor compliance with the EU Whistleblower Protection Directive

Join us to learn how to choose a hotline vendor, and we also cover the onboarding and implementation process so that you can meet the Directive's deadline.

July 06, 2022

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Webinar

Ethics & Compliance

GDPR and the EU Whistleblower Protection Directive webinar

Join this webinar to learn how to review your whistleblowing processes to comply with the EU Whistleblower Protection Directive, the GDPR and others.

July 06, 2022

Learn more

Webinar

Ethics & Compliance

A hotline innovation masterclass: communications, awareness & confidentiality

Learn how to effectively train and raise awareness on your hotline and how to share information on the Directive so that your company remains compliant.

July 06, 2022

Learn more

Webinar

Ethics & Compliance

Evaluating hotline vendor compliance with the EU Whistleblower Protection Directive

Join us to learn how to choose a hotline vendor, and we also cover the onboarding and implementation process so that you can meet the Directive's deadline.

July 06, 2022

Learn more

Webinar

Ethics & Compliance

Hotline reporting under the EU Whistleblower Protection Directive: Unseen consequences, issues & practicalities

While there have been many articles and discussions around the EU Whistleblower Protection Directive, several significant issues have largely gone unnoticed. 

July 06, 2022

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Interactive Tool

Ethics & Compliance

Compliance KPIs worksheet interactive tool

Use this worksheet to understand what data you currently have, what you're lacking that may be important, and what certain data points may indicate.

July 05, 2022

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Interactive Tool

Ethics & Compliance

Compliance KPIs worksheet interactive tool

Use this worksheet to understand what data you currently have, what you're lacking that may be important, and what certain data points may indicate.

July 05, 2022

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Blog

Ethics & Compliance

The EU Whistleblower Directive and GDPR: How to protect whistleblowing data

It’s essential that your organization's whistleblowing processes account for the requirements of both GDPR and the EU Whistleblower Directive.

Jenna Thomas

July 05, 2022 4 min read

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Webinar

Ethics & Compliance

Whistleblower retaliation under the EU Whistleblower Protection Directive: the reverse burden of proof

Learn how to implement anti-retaliation measures, and how to detect retaliation throughout the whistleblowing process using some new and novel techniques.

July 05, 2022

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Webinar

Ethics & Compliance

Whistleblower retaliation under the EU Whistleblower Protection Directive: the reverse burden of proof

Learn how to implement anti-retaliation measures, and how to detect retaliation throughout the whistleblowing process using some new and novel techniques.

July 05, 2022

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Blog

Ethics & Compliance

The EU Whistleblower Directive and GDPR: How to protect whistleblowing data

It’s essential that your organization's whistleblowing processes account for the requirements of both GDPR and the EU Whistleblower Directive.

Jenna Thomas

July 05, 2022 4 min read

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eBook

Ethics & Compliance

14 key requirements to effective conflicts of interest management

Read this eBook to learn the key requirements that are fundamental to building a successful conflict of interest management program.

June 30, 2022

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Checklist

Ethics & Compliance

Annual compliance program checklist

Download our annual review compliance checklist to evaluate your E&C compliance program, identify key gaps, and prepare for the future.

June 30, 2022

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eBook

Ethics & Compliance

14 key requirements to effective conflicts of interest management

Read this eBook to learn the key requirements that are fundamental to building a successful conflict of interest management program.

June 30, 2022

Learn more

Checklist

Ethics & Compliance

Annual compliance program checklist

Download our annual review compliance checklist to evaluate your E&C compliance program, identify key gaps, and prepare for the future.

June 30, 2022

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Blog

Ethics & Compliance

How to support and protect whistleblowers on World Whistleblower Day and beyond

June 23 marks World Whistleblower Day, highlighting whistleblowers' importance in fighting corruption along with ways to support these brave individuals.

June 22, 2022 7 min read

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Blog

Ethics & Compliance

How to support and protect whistleblowers on World Whistleblower Day and beyond

June 23 marks World Whistleblower Day, highlighting whistleblowers' importance in fighting corruption along with ways to support these brave individuals.

June 22, 2022 7 min read

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Checklist

Ethics & Compliance

Anti-retaliation checklist for compliance programs

Use these 19 questions to take a holistic look at how your program can improve training, investigations, policies, & more to prevent retaliation before it occurs.

June 17, 2022

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Checklist

Ethics & Compliance

Anti-retaliation checklist for compliance programs

Use these 19 questions to take a holistic look at how your program can improve training, investigations, policies, & more to prevent retaliation before it occurs.

June 17, 2022

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Checklist

Ethics & Compliance

EU Whistleblower Directive checklist

Assess your company's EU Whistleblower Directive compliance with this interactive checklist. 

June 16, 2022

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Checklist

Ethics & Compliance

EU Whistleblower Directive checklist

Assess your company's EU Whistleblower Directive compliance with this interactive checklist. 

June 16, 2022

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Blog

Ethics & Compliance

The EU Whistleblower Protection Directive: Retaliation and the Reverse burden of proof

Your company likely has an anti-retaliation policy, but is it enough to meet the new requirements within the EU Whistleblower Protection Directive?

Kelly Maxwell, Content Marketing Specialist, OneTrust

June 16, 2022 6 min read

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Blog

Ethics & Compliance

The EU Whistleblower Protection Directive: Retaliation and the Reverse burden of proof

Your company likely has an anti-retaliation policy, but is it enough to meet the new requirements within the EU Whistleblower Protection Directive?

Kelly Maxwell, Content Marketing Specialist, OneTrust

June 16, 2022 6 min read

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Blog

Ethics & Compliance

Treat your Code of Conduct like a marketing campaign

Thinking like a marketer will help push users to enact certain behaviors and drive engagement to your Code of Conduct and improve compliance.

June 13, 2022 7 min read

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Blog

Ethics & Compliance

Treat your Code of Conduct like a marketing campaign

Thinking like a marketer will help push users to enact certain behaviors and drive engagement to your Code of Conduct and improve compliance.

June 13, 2022 7 min read

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eBook

Ethics & Compliance

Ultimate guide to the EU Whistleblower Protection Directive

Download our free eBook on the EU Whistleblower Protection Directive learn its key requirements, who's protected, and answers to common questions. 

June 07, 2022

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Blog

Ethics & Compliance

Gifts, travel, and entertainment (GT&E) policies

Avoid the pitfalls of a manual GT&E policy and disclosure management process, going on the offensive with OneTrust's fully integrated platform.

Kelly Maxwell

June 07, 2022 6 min read

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eBook

Ethics & Compliance

Ultimate guide to the EU Whistleblower Protection Directive

Download our free eBook on the EU Whistleblower Protection Directive learn its key requirements, who's protected, and answers to common questions. 

June 07, 2022

Learn more

Blog

Ethics & Compliance

Gifts, travel, and entertainment (GT&E) policies

Avoid the pitfalls of a manual GT&E policy and disclosure management process, going on the offensive with OneTrust's fully integrated platform.

Kelly Maxwell

June 07, 2022 6 min read

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Blog

Ethics & Compliance

Announcing the OneTrust Ethics & Compliance Cloud

The OneTrust Ethics and Compliance Cloud enables ethics, compliance, HR, and legal teams to unite people, process, and technology.

Philip Winterburn

May 24, 2022 7 min read

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Blog

Ethics & Compliance

Announcing the OneTrust Ethics & Compliance Cloud

The OneTrust Ethics and Compliance Cloud enables ethics, compliance, HR, and legal teams to unite people, process, and technology.

Philip Winterburn

May 24, 2022 7 min read

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Blog

Speak-Up Program Management

How to outsource your whistleblower hotline

A dedicated whistleblower hotline is a vital tool for increasing organizational trust and strengthening your speak-up culture.

Phillip Winterburn, Principal, Product Marketing and Strategy, Ethics

May 20, 2022 5 min read

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Blog

Speak-Up Program Management

How to outsource your whistleblower hotline

A dedicated whistleblower hotline is a vital tool for increasing organizational trust and strengthening your speak-up culture.

Phillip Winterburn, Principal, Product Marketing and Strategy, Ethics

May 20, 2022 5 min read

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eBook

Ethics & Compliance

The secret to effective policy management

Download this eBook and discover how a centralized policy management system helps drive compliance and ethics policy effectiveness. 

May 11, 2022

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eBook

Ethics & Compliance

The secret to effective policy management

Download this eBook and discover how a centralized policy management system helps drive compliance and ethics policy effectiveness. 

May 11, 2022

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eBook

Ethics & Compliance

How to build a speak-up culture

Download this step-by-step guide on building a speak-up culture and improve reporting rates. 

April 25, 2022

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eBook

Ethics & Compliance

How to build a speak-up culture

Download this step-by-step guide on building a speak-up culture and improve reporting rates. 

April 25, 2022

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eBook

Ethics & Compliance

Quick guide to the EU Whistleblower Directive

Use this guide to learn how the new EU Whistleblower Directive will be enforced, who is subject to it, and how to comply with it.

April 20, 2022

Learn more

eBook

Ethics & Compliance

Quick guide to the EU Whistleblower Directive

Use this guide to learn how the new EU Whistleblower Directive will be enforced, who is subject to it, and how to comply with it.

April 20, 2022

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Blog

Ethics & Compliance

Adopt these engaging compliance trainings to reinforce company culture and values

Develop an ethics and compliance training program that meets legal requirements and engages your employees, while covering all the essentials.

Kelly Maxwell, Content Marketing Specialist, OneTrust

April 09, 2022 8 min read

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Blog

Ethics & Compliance

Adopt these engaging compliance trainings to reinforce company culture and values

Develop an ethics and compliance training program that meets legal requirements and engages your employees, while covering all the essentials.

Kelly Maxwell, Content Marketing Specialist, OneTrust

April 09, 2022 8 min read

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Infographic

Ethics & Compliance

Infographic: The impact of an effective helpline on speak-up culture

Download this infographic and learn how an effective helpline is key to building a speak-up culture. 

April 08, 2022

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Infographic

Ethics & Compliance

Infographic: The impact of an effective helpline on speak-up culture

Download this infographic and learn how an effective helpline is key to building a speak-up culture. 

April 08, 2022

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Blog

Speak-Up Program Management

Effective conflict of interest disclosure management

Are you managing conflict of interest disclosures or COI effectively? Learn how to improve disclosure management and minimize risk with OneTrust.

April 08, 2022 6 min read

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Blog

Speak-Up Program Management

Effective conflict of interest disclosure management

Are you managing conflict of interest disclosures or COI effectively? Learn how to improve disclosure management and minimize risk with OneTrust.

April 08, 2022 6 min read

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Interactive Tool

Ethics & Compliance

A simple conflict of interest disclosure form template

Download and customize this conflict of interest disclosure template to begin collecting voluntary disclosures at your organization.

April 05, 2022

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Interactive Tool

Ethics & Compliance

A simple conflict of interest disclosure form template

Download and customize this conflict of interest disclosure template to begin collecting voluntary disclosures at your organization.

April 05, 2022

Learn more

Blog

Ethics & Compliance

How a Speak-Up culture can help you mitigate risk

Unpack the strategic value of a speak-up culture, how to improve it, and how it can become your early warning system for challenges.

Kelly Maxwell, Content Marketing Specialist, OneTrust

March 31, 2022 4 min read

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Blog

Ethics & Compliance

How a Speak-Up culture can help you mitigate risk

Unpack the strategic value of a speak-up culture, how to improve it, and how it can become your early warning system for challenges.

Kelly Maxwell, Content Marketing Specialist, OneTrust

March 31, 2022 4 min read

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Blog

Ethics & Compliance

How to measure speak-up culture

Identify areas for improvement and spaces to celebrate successful culture building through quantitative and qualitative measurements.

Kelly Maxwell, Content Marketing Specialist, OneTrust

March 25, 2022 7 min read

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Blog

Ethics & Compliance

How to measure speak-up culture

Identify areas for improvement and spaces to celebrate successful culture building through quantitative and qualitative measurements.

Kelly Maxwell, Content Marketing Specialist, OneTrust

March 25, 2022 7 min read

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Blog

Ethics & Compliance

How to build a speak-up culture

Increase the number of reports you receive and build a stronger Speak-Up Culture by implementing these strategies and practical initiatives.

Kelly Maxwell

March 15, 2022 7 min read

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Blog

Ethics & Compliance

How to build a speak-up culture

Increase the number of reports you receive and build a stronger Speak-Up Culture by implementing these strategies and practical initiatives.

Kelly Maxwell

March 15, 2022 7 min read

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Blog

Ethics & Compliance

Measuring organizational trust: The What, Why, and How

What is organizational trust, why does it matter, and how do you measure it? Learn more about an ethics-driven approach to trust.

March 11, 2022 4 min read

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Blog

Ethics & Compliance

Measuring organizational trust: The What, Why, and How

What is organizational trust, why does it matter, and how do you measure it? Learn more about an ethics-driven approach to trust.

March 11, 2022 4 min read

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Blog

Ethics & Compliance

Trust culture and Organizational behavior

Every day and every interaction becomes another opportunity to showcase your company's commitment to honesty, integrity, and justice.

Kelly Maxwell, Content Marketing Specialist, OneTrust

March 09, 2022 6 min read

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Blog

Ethics & Compliance

Trust culture and Organizational behavior

Every day and every interaction becomes another opportunity to showcase your company's commitment to honesty, integrity, and justice.

Kelly Maxwell, Content Marketing Specialist, OneTrust

March 09, 2022 6 min read

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Webinar

Third-Party Due Diligence

7 best practices for conducting third-party due diligence for ethics & compliance

Watch this webinar and learn the seven best practices for third-party due diligence. 

January 03, 2022

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Webinar

Third-Party Due Diligence

7 best practices for conducting third-party due diligence for ethics & compliance

Watch this webinar and learn the seven best practices for third-party due diligence. 

January 03, 2022

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Blog

Ethics & Compliance

Improve the reporting experience with preferred language reporting

Convercent by OneTrust announced enhanced global Call Center operations, aiming to have calls handled in a reporter's preferred language.

September 27, 2021 3 min read

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Blog

Ethics & Compliance

Improve the reporting experience with preferred language reporting

Convercent by OneTrust announced enhanced global Call Center operations, aiming to have calls handled in a reporter's preferred language.

September 27, 2021 3 min read

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Blog

Ethics & Compliance

Importance of policy and procedure

We all know policies and procedures are important, but they often end up ineffective. Learn how to maximize policies on the OneTrust blog.

September 16, 2021 6 min read

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Blog

Ethics & Compliance

Importance of policy and procedure

We all know policies and procedures are important, but they often end up ineffective. Learn how to maximize policies on the OneTrust blog.

September 16, 2021 6 min read

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Blog

Ethics & Compliance

Germany passes new corporate due diligence act

Germany's parliament has passed the German Corporate Due Diligence Act, requiring due diligence in combating human rights violations.

July 14, 2021 3 min read

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Blog

Ethics & Compliance

Germany passes new corporate due diligence act

Germany's parliament has passed the German Corporate Due Diligence Act, requiring due diligence in combating human rights violations.

July 14, 2021 3 min read

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Webinar

Privacy & Data Governance

Data breach vs. ethics breach: How to prepare for both

In this webinar, we review case studies and tips from recent breaches and analyze which situations qualify as an "ethics breach."

July 07, 2021

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Webinar

Privacy & Data Governance

Data breach vs. ethics breach: How to prepare for both

In this webinar, we review case studies and tips from recent breaches and analyze which situations qualify as an "ethics breach."

July 07, 2021

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Blog

Ethics & Compliance

Convercent by OneTrust announces third-party risk management solution for Ethics & Compliance

Convercent by OneTrust Third-Party Risk Management for Ethics and Compliance professionals provides a way to identify third-party risk.

June 17, 2021 2 min read

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Blog

Ethics & Compliance

Convercent by OneTrust announces third-party risk management solution for Ethics & Compliance

Convercent by OneTrust Third-Party Risk Management for Ethics and Compliance professionals provides a way to identify third-party risk.

June 17, 2021 2 min read

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Blog

Ethics & Compliance

Ethics in privacy and security

When your business collects someone's personal information, you take on responsibilities, including trust, security, and ethical responsibility to that individual.

November 09, 2020 5 min read

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Blog

Ethics & Compliance

Ethics in privacy and security

When your business collects someone's personal information, you take on responsibilities, including trust, security, and ethical responsibility to that individual.

November 09, 2020 5 min read

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Speak Up Culture Assurance | Solutions | OneTrust

Strengthen your speak-up culture to protect your organization from risk and meet requirements for DOJ Guidelines and regulations like the EU Whistleblower Directive.

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Speak Up Culture Assurance | Solutions | OneTrust

Strengthen your speak-up culture to protect your organization from risk and meet requirements for DOJ Guidelines and regulations like the EU Whistleblower Directive.

Learn more

Customer Story

Third-Party Risk

Rochester Regional Health

Learn how Rochester Regional Health creates a patient-centric privacy program with OneTrust third-party risk management solutions. 

3 min read

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Customer Story

Ethics & Compliance

Cinemark

See how Cinemark was able to streamline their data for a greater understanding with OneTrust Helpline & Case Management, part of the Ethics & Compliance Cloud.

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Customer Story

Ethics & Compliance

DISH Network

See how telecommunications company Dish Network optimized and streamlined their compliance operations with the OneTrust Ethics and Compliance Cloud.

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Customer Story

Ethics & Compliance

Lonza

Learn how bioscience company Lonza revamped their data ecosystem and supercharged employee engagement with the OneTrust Trust Intelligence Platform.

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Customer Story

Ethics & Compliance

Cinemark

See how Cinemark was able to streamline their data for a greater understanding with OneTrust Helpline & Case Management, part of the Ethics & Compliance Cloud.

Learn more

Customer Story

Third-Party Risk

Rochester Regional Health

Learn how Rochester Regional Health creates a patient-centric privacy program with OneTrust third-party risk management solutions. 

3 min read

Learn more

Customer Story

Ethics & Compliance

DISH Network

See how telecommunications company Dish Network optimized and streamlined their compliance operations with the OneTrust Ethics and Compliance Cloud.

Learn more

Customer Story

Ethics & Compliance

Lonza

Learn how bioscience company Lonza revamped their data ecosystem and supercharged employee engagement with the OneTrust Trust Intelligence Platform.

Learn more

Speak Up Culture Assurance | Solutions | OneTrust

Strengthen your speak-up culture to protect your organization from risk and meet requirements for DOJ Guidelines and regulations like the EU Whistleblower Directive.

Learn more

Speak Up Culture Assurance | Solutions | OneTrust

Strengthen your speak-up culture to protect your organization from risk and meet requirements for DOJ Guidelines and regulations like the EU Whistleblower Directive.

Learn more